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That’s How It Was by Hazel Pacheco
Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy’s perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These treasured memories allow his daughters to get to know the boy who became their father.
Henry Wondered by Hazel Pacheco
In book one of the Henry and Friends Series, somewhere in the bosque, in the open spaces near the Rio Grande, lives a covey of quail . . . In this episode, Henry wonders about many things. In particular, how to impress his first crush! When a handsome roo enters the picture, all seems doomed. Will Federico, a stranger and self-proclaimed talented flamingo dancer, foil Henry’s plan to impress Gloria? Follow Henry as he discovers the wonder of serendipity.
Beautifully illustrated, Henry Wondered presents a delightful, humorous tale that celebrates thoughtfulness and delivers a subtle faith inspired message that encourages overcoming pride and jealousy.
Federico Exaggerated by Hazel Pacheco
Book two of the Henry and Friends series, features the flamboyant Federico who loves the spotlight, and frequently regales the covey with his exaggerated tales of daring. In this episode, Federico captures the attention of his audience with an inflated story of his bravery on the Rio Grande. Without warning, he is interrupted by the announcement of ripe hackberries. Left without an audience, Federico stomps off and accidentally stumbles onto something that might recapture his friends’ attention—well maybe. What he finds might teach him that truth can be incredible on its own. He just needs to convince his friends he’s not exaggerating.
Beautifully illustrated with Kim Sponaugle’s vibrant watercolors, Federico Exaggerated presents an educational, yet humorous tale that delivers a subtle faith inspired message that encourages accepting imperfection in each other.
From My Heart To Yours; A Mother’s Advice To Her Son by Myrlande E Sauveur
Poems that radiate the unconditional love of motherhood.
Poetry can uplift and inspire, and the poems in this collection certainly deliver. Written by a mother for her infant son, these poems will resonate in your soul, soothe your mind, and stick with you long after you’ve read the final word. If you need a pick-me-up, a reminder of the unbreakable bond between a mother and child, or simply want to enjoy a moment of peace, this book is a must-read. Fill your thoughts with love and forget your troubles for a moment. From My Heart to Yours: A Mother’s Advice to Her Son offers powerful words, important messages, and makes a great gift for all ages!
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You Do You by Daphne McDonagh
Daphne McDonagh shares her life experiences with you and hopes you may find that one nugget in her story to assist you on your journey. For everyone that has struggled through life and felt they could not be themselves.
Yes, tragic and horrible things happen, but you do not need to stay stuck in the lower vibrating energy.
The choice is yours about what comes next.
It is time for all of us to shift our energy to one of compassion vs. competition.
May this inspire you to follow your heart and do what brings you joy.
Then There Were … Two Murders? by P.C. James
‘Then There Were … Two Murders?’ is the second book in the Miss Riddell Cozy Mystery series. It follows directly after ‘In the Beginning, There was a Murder’ where, at the end, Miss Riddell receives a letter asking for her help.
The letter is from an elderly widow living out in the English countryside. It’s winter 1953/54 and England is still suffering from the after-effects of WW2 and the costs of the ongoing Korean War. Miss Riddell goes to meet the woman, arrives at her house only to find her dead, suicide apparently.
She tells the police why she was invited by the woman — the woman thought her friend had been murdered months before. However, the police and coroner rule this death to be suicide and dismiss the idea the earlier old woman’s death was anything but natural causes.
Miss Riddell sets out to prove them wrong with her friend Poppy and the old lady’s dog, Jem. Unfortunately, like the police, Miss Riddell can find no conclusive evidence and her supporters give up. Her only hope in the end is to put herself in harm’s way and hope the murderer takes the bait.
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In the Beginning, There Was a Murder: An Amateur Female Sleuth Historical Cozy Mystery by P.C. James
When her best friend is murdered, Pauline Riddell finds she must take the law into her own hands if she is to see justice done.
It’s northern England, 1953, rationing is still in place and the Cold War is heating up. Her fiancé is out in Korea, where thankfully that war is winding down, and she’s just setting out in adult life working at a local armament factory. She’s hard-up, everyone is, but Pauline can see better times ahead, a home, a family, a responsible job, and she’s preparing for that future. Then her friend, Marjorie, is stabbed to death.
At first, Pauline is only concerned with helping the police. She’s intelligent and resourceful but also inexperienced, just out of school and still believing the world runs in trustworthy ways.
Then she finds the police think they’ve caught her friend’s killer and they’re winding down the investigation. Pauline now realizes this is a world where you can’t always leave things to others, you have to get involved yourself. But, as she investigates and puts pressure on the police for more action, she finds the killer wants her out of the way and the police have come to suspect she killed her friend. Can she catch the killer before she either faces the same fate as Marjorie or is hanged for killing her?
Astra The Lonely Airplane by Julie Whitney
Astra is a sleek, beautiful, shiny Gulfstream (G100) airplane with a fun and playful personality, who finds herself all alone in her hangar with an uncertain fate, as she learns she will be sold. She is missing the fresh air and exercise, and wondering if she will even remember how to fly, after being flown by her sole caretaker and constant companion named Captain Dan for 12 years. She becomes sad and lonely as she sits rusting in her hangar. Captain Dan comes to check on her and start up her engines once in a while, but she will not be able to fly until she has a new owner. Finally, a series of not too friendly and quirky potential owners take her for a test flight, and she discourages each one of them from buying her in a humorous and playful way, as only a plane can. Eventually the right owner comes along, and he is the perfect match for both her and her long-time partner Captain Dan. They fly cross country to California, to their new home, and Astra is tired a bit lagged, so Captain Dan parks her safely in her new hangar for the night, and assures her everything will be alright. Stay tuned for Book Two.
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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?
If so, then this is the book for you!!!
No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.
You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.
In Customer Escalations Management: The Golden Recipe, you will discover:
◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.
And much, much more!
No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.
If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now!
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The Angelic Realm by Dennis Macy
“If you’re looking for direction, inspiration or even comfort, read this book!” (Amazon review)
Become inspired as I take you into the angelic realm with my visits, spiritual encounters, along with the messages and the signs that are being revealed to me to deliver to others. It will provide you with a sense of hope and healing of one’s heart, mind, and soul. Engulf yourself into a peaceful, uplifting and mystifying read! “Spellbinding!” (Amazon review)
One of Amazon’s #1 Best Selling eBooks in Angels.
.99 on Amazon (6/8/2022 to 6/15/2022)
