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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

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Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Are you ready for AMAZING Customer Service & Experience?
What about EXCEPTIONAL Service Delivery?
Do you want to see your customers returning back Again & Again?

If so, then this is the book for you!!!

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? When customers raise an issue with your business, they’re giving you a chance to make it up to them instead of just taking their business elsewhere. It’s also a chance to learn what areas in your business may be problematic and need fixing.

You should still aim to avoid escalations; nevertheless, your attitude toward them should make all the difference.

In Customer Escalations Management: The Golden Recipe, you will discover:

◆ The 8 phrases and words you should never use when dealing with complaints to avoid further aggravating your customers.
◆ How to handle customer complaints seamlessly to ensure no cases get dropped.
◆ Why customer escalations can actually be a boon to your company.
◆ How a company’s leaders can significantly improve customer relations, even without being involved in day-to-day customer interaction.

And much, much more!

No matter how big or small your company is, having a customer escalations management system in place is essential. Following Nikolaos Zormpas’ Golden Recipe will prepare your organization to manage customer complaints and escalations for all types of situations, while ensuring customer satisfaction and retention.

If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now on Amazon!

[Read more…] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

Filed Under: Bargain Books Under $3, Business Books, Buyer's Guides, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks Tagged With: #customerservice, #cx, #nikolaoszormpas, #servicedelivery, business, customerexperience, money, Nonfiction - All Except Memoir

Bargain Book: 09/30/2021 Memory Road Trip by KRISTA MARSON

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A collection of travel stories ranging from the sublime to the surreal as recounted by a former travel agent who saw the world on the cheap. The journey down memory road is a heartfelt excursion into the past that takes armchair explorers on an odyssey of life, love, and loneliness. The circuitous path is full of philosophical nooks and crannies, and many stories get told from the bottom of a psychological well. Readers will join this intrepid Gen X-er as she gets herself locked inside a cathedral, lost on the Oregon Trail, and held up at machete point by Zapatista rebels. People have always told this adventurer that she needed to write her travel stories down. She always thought that she’d have forever to write them, but now she knows that forever is not as long as she thought it was.

Targeted Age Group: 16-70

Book Price: 0.99
This book is bargain priced from 09/30/2021 until 10/18/2021.

Links to buy book: (Check book price before you buy, as prices can change due to expiration of the sale or other technical issues.)

Link To Buy This Book on Amazon
Link To Buy This Book on Barnes and Noble/Nook
Link To Buy This Book on iTunes/iBooks

Is this book no longer priced under $2.99? Let us know in the comments! Have you read this book? Tell us about it in the comments!

Filed Under: *99 cent books*, Travel Tagged With: Coming of Age, Europe, krista marson, Memoir, nature, Nonfiction - All Except Memoir, road trip, ruins, Travel

All Is Not LOST by Shannon Kenny Carbonell

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All Is Not LOST by Shannon Kenny Carbonell

All Is Not LOST is the story of what happened when one woman set aside a lifelong dream in favor of her kids, only to find herself battling her own ego and unfulfilled ambition. Shannon Kenny Carbonell — wife of actor Nestor Carbonell of LOST, Bates Motel, and The Morning Show fame — knew she was making the better choice for her, no matter how painful, when she decided on full-time motherhood over career. Little did Shannon know she would soon find herself desperate to feed the part of her that was suddenly starved of creativity and accomplishment.

When she found out her family would be relocating to Oahu, Hawaii, while Nestor shot LOST, Shannon helped uproot their lives with as much true love and support as she could muster, thinking, ”I’ll just have to be lost in the midst of LOST.” But not long after the move, a torturous family fight revealed the burden of her loss was also weighing upon those closest to her. Just like the LOST survivors, she had crashed on an island that would test her, heal her, and surround her with the people who would eventually show her the way home.

With a no-holds-barred honesty that is raw, sometimes heartbreaking, and often hysterical, former working actress Shannon Kenny Carbonell tells her tale of attempting to reconcile her growing feelings of failure and sudden loss of her identity. This is her journey.

[Read more…] about All Is Not LOST by Shannon Kenny Carbonell

Filed Under: Autobiographies, Bargain Books Under $3, Biographies & Memoirs, Buyer's Guides, Heat Level 1 - G Rated Clean Read Tagged With: Biography, Family, Nonfiction - All Except Memoir, television

The Angelic Realm: Discovering The Spiritual World and It’s Healing Powers by Dennis Macy

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The Angelic Realm: Discovering The Spiritual World and It’s Healing Powers by Dennis Macy

Are you seeking comfort, healing, hope or inspiration? Do you believe in the afterlife? The true stories and revelations are heartening and enlightening as I take you into the realm with my visits, spiritual encounters and the messages that are being revealed to me to deliver to others. Escape today’s problems and engulf yourself into “The Angelic Realm” for a peaceful mystifying read!

[Read more…] about The Angelic Realm: Discovering The Spiritual World and It’s Healing Powers by Dennis Macy

Filed Under: Buyer's Guides, Faith and Religion, Heat Level 1 - G Rated Clean Read, Kindle Unlimited eBooks, Nonfiction Audio Books, Print Books Tagged With: Afterlife, angels, Angels and Spirit Guides, Astral Projection, Dennis Macy, Heaven, Nonfiction - All Except Memoir, paranormal

Bargain Book: Tryst: Based on Actual Events by Aaron Eldritch

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Based on real events, this dramatized nonfiction describes the paranormal events experienced by four young men during a transformative period in their lives. What starts as youthful innocence grows darker and more sinister as the question of malicious forces and even trickery emerges. Will the bond of these four withstand the trials of fear and doubt that await them?

Targeted Age Group: 30

Book Price: 2.99

Links to buy book: (Check book price before you buy, as prices can change due to expiration of the sale or other technical issues.)

Link To Buy This Book on Amazon

Is this book no longer priced under $2.99? Let us know in the comments! Have you read this book? Tell us about it in the comments!

Filed Under: *Bargain Books Under $3, Non-fiction Tagged With: Ghosts, hauntings, Horror, Memoir, Nonfiction - All Except Memoir, paranormal, psychological horror, supernatural

Bargain Book: 06/25/2019 Summary & Analysis of The Mueller Report by ZIP Reads

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This 80-page summary will tell you everything you need to know about Mueller’s dense, exhaustive, and fascinating final report on Russian interference in the 2016 election, the Trump campaign’s involvement, and the President’s potential attempts to obstruct justice.

Targeted Age Group: ALL

Book Price: $0.99
This book is bargain priced from 06/25/2019 until 07/01/2019.

Links to buy book: (Check book price before you buy, as prices can change due to expiration of the sale or other technical issues.)

Link To Buy This Book on Amazon

Is this book no longer priced under $2.99? Let us know in the comments! Have you read this book? Tell us about it in the comments!

Filed Under: *99 cent books*, US History - Local and Regional Tagged With: american politics, Justice, Nonfiction - All Except Memoir, politics, report

Bargain Book for 05/28/2015: French Illusions: From Tours to Paris by Linda Kovic-Skow

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French-Illusions-2-eBook-coverThis book is bargain priced from 05/28/2015 until 06/01/2015 Check book price before you buy, as prices can change due to expiration of the sale or other technical issues.

Linda Kovic’s story continues in From Tours to Paris – the final book in the French Illusions series based on her diaries from 1979 and 1980. Still determined to learn French and fulfill her dream of becoming an international flight attendant, she puts her disastrous stint as an au pair behind her and revels in newfound freedom in the city of Tours. She finds lodging, enrolls at a French institute, and spends eight glorious days with Adam before he leaves for the holidays. When he returns, his shocking announcement propels her in a different direction, eventually leading her to Paris. Join Linda as she struggles with money, faces challenges at school, and learns some tough lessons about love and life.

Targeted Age Group: 18 and over

Book Price: .99

Learn more about Linda Kovic-Skow
Link To Buy French Illusions: From Tours to Paris

Filed Under: *Bargain Books Under $3, Autobiographies, Biographies & Memoirs Tagged With: Linda Kovic-Skow, Memoir, Nonfiction - All Except Memoir

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