The Manager’s Dilemma by Irial O'Farrell
As a manager, do you find issues regularly landing on your desk? Issues that you know, in your heart of hearts, the team member does, or should, know how to sort out themselves? Is your own work regularly hijacked by team members interrupting you, to deal with their issue? Irritated? Frustrated? At the end of your tether?
If so, The Manager’s Dilemma – How to Empower Your Team’s Problem-Solving is the book for you. Understand the dilemma every manager faces. Discover the valid and invalid reasons for escalation. Explore the steps of problem-solving. Join Lisa, as she identifies the potential step each member of her team is getting stuck on. Follow Lisa, as she designs coaching options, to empower each team member. Consider your own problem-solving mindset. Plan how you’ll introduce the new approach.
Read this book and you’ll unlock your team’s potential and free yourself up and all of you will benefit.
