Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the...
That's How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy's perspective, Randy Ray’s letters prove to be captured moments in...
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a...
Learn to Read People Accurately for Effective Influence and Persuasion and improved Business Communication skills One Sense Ahead: Using Your Senses In An Uncommon Way To Accurately Read People & Win The Room is a simple system, expertly designed to help you...
Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service...
As A Child: God's Call to Littleness by Phil Steer A small but profound book that unpacks Jesus’ deeply challenging statements about 'becoming like little children', one word at a time. A welcome message for the worn-out and tired Christian, this book will open your...
Tales from the Trail: Stories from the Oldest Hiker Hostel on the Appalachian Trail by Sherry Blackman During the 2020 pandemic, one thing held true: Scores of people headed out for a day hike on the Appalachian Trail (AT) as if being in the woods, immersed in beauty...
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