If you manage teams, what frustrates you the most? If you’re like most managers I’ve met, chances are it’s the way “Johnny communicates his ideas” or the way “Chrissy keeps asking you to talk to the other team, rather than just doing it herself” or how “Jamie keeps asking the same questions over and over!”. Developing these “soft” performance issues are very challenging. It can feel uncomfortable to raise the topic and many managers fear the conversation will go wrong. The 4 main struggles managers have with objective setting are:
1. Defining the desired outcomes of performance
2. Diagnosing team members’ individual starting points
3. Defining tangible objectives for “soft” behavioural performance issues
4. Understanding what can go wrong in the communication process, when agreeing objectives
SMART Objective Setting for Managers unpacks each of these challenges, culminating in a chapter dedicated to understanding how to diagnose and design objectives that address the “softer” performance issues. Being endlessly practical when it comes to the “how”, the book also provides a roadmap for preparing for and conducting objective setting meetings.
Told through stories and examples, feedback from readers include “I thought I already knew how to do this but I’ve learnt so much from this book”, “very easy to read and understand the learning points”, and “managers and employees should read this book”.
So if reducing your frustration while increasing your team’s motivation and engagement sounds like a good outcome for you, buy this book today and start finding out how to design and agree SMART objectives that will make a difference.